Privacy Policy
Linway Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) .
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services, including any communications such as SMS messaging.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when interacting with our website or services. This may include:
Full name
Email address
Phone number / mobile number
Mailing address
Business information (if applicable)
Communication preferences
SMS opt-in consent and status
Any information submitted through forms, inquiries, or service requests
We may also collect non-personal data such as:
IP address
Browser type
Device information
Website usage data (analytics)
2. How We Use Your Information
Linway Inc. uses collected information to:
Provide, operate, and improve our services
Respond to inquiries and customer support requests
Communicate with you regarding services, updates, or transactions
Send communications where consent has been provided
Improve user experience and website functionality
Ensure compliance with legal and regulatory obligations
We do not use your personal information for unsolicited SMS marketing.
3. SMS Communications and Consent
If you provide your mobile number and opt in, you consent to receive SMS messages from Linway Inc.
These messages may include:
Service-related notifications
Customer support communications
Appointment or transaction updates
Account-related information
Message frequency may vary. Standard message and data rates may apply.
Opt-Out
You may opt out at any time by replying STOP to any SMS message.
Help
Reply HELP or contact us directly for assistance.
SMS communications are strictly limited to service-related and transactional purposes , unless explicit consent is provided for other communications.
4. Data Sharing and Disclosure
Linway Inc. does not sell, rent, or trade your personal information.
We may share information only in the following limited circumstances:
With trusted service providers (e.g., hosting, analytics, SMS platforms) strictly for business operations
To comply with legal obligations, court orders, or regulatory requirements
To protect the rights, safety, or property of Linway Inc., our users, or others
Mobile numbers and SMS consent data will never be shared with third parties for marketing purposes.
5. Service Providers
We may engage third-party providers to:
Deliver services on our behalf
Support website functionality and analytics
Facilitate SMS messaging and communication systems
These providers are contractually required to:
Maintain confidentiality
Use information only for intended service purposes
Comply with applicable privacy laws
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights (Canada – PIPEDA)
You have the right to:
Request access to your personal information
Request corrections to inaccurate or incomplete data
Withdraw consent where applicable
Request deletion of your information (subject to legal obligations)
Opt out of communications at any time
To exercise your rights, please contact us using the details below.
8. Data Retention
We retain personal information only as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, tax, or regulatory requirements
Resolve disputes and enforce agreements
9. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve user experience
Analyze website traffic
Personalize content
You may disable cookies through your browser settings, though this may affect functionality.
10. Third-Party Links
Our website may contain links to third-party websites. Linway Inc. is not responsible for the privacy practices of these external sites.
We encourage users to review the privacy policies of any third-party websites they visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy, you may contact us:
7391 RD 116 Linwood N0B 2A0
sales@linwayinc.com
519-698-2934